My adventures in smartphone user hit a huge snag last
month. Back in December I upgraded my
failing, yet still more reliable, LG Cosmos to an LG G2. Yes, the buttons were beginning to stop
working. Yes, the screen was scratched
up horribly. Yes, it had little Internet
capability. Yes, the battery would only
last about 2 days at best. However, it
never failed me. But, because of work
demands I had to upgrade to a smartphone that had locking capability and
ability to view email.
I didn’t pay for the phone but am still baffled how Verizon can justify their upgrade fee of $35. The argument at the time was that if I added a new line of service, I didn’t have to pay the $35 upgrade fee. If I just got a new smart phone I did, because it was an UPGRADE fee. Yet, if I replaced my phone with the exact same one, it was still an UPGRADE fee. Yeah, try and wrap your nugget around that idea. Basically, money. End of story.
So, I’ve had this phone for about 7months, added all these apps, been all over the Internet, and become a zombie like everyone else. However, I love the fact that I don’t have to pay for a Garmin, Tom Tom, or pay the $10 a month for VZ Navigator because Google does the work for you, though there are issues sometimes with the GPS getting lost. I also love that I can handle the mundane tasks of checking email, deleting junk, scheduling appts, and banking without having to be at a computer or even in my home. I can do it while standing in line at places, eating, or sitting in traffic (within reason).
I didn’t pay for the phone but am still baffled how Verizon can justify their upgrade fee of $35. The argument at the time was that if I added a new line of service, I didn’t have to pay the $35 upgrade fee. If I just got a new smart phone I did, because it was an UPGRADE fee. Yet, if I replaced my phone with the exact same one, it was still an UPGRADE fee. Yeah, try and wrap your nugget around that idea. Basically, money. End of story.
So, I’ve had this phone for about 7months, added all these apps, been all over the Internet, and become a zombie like everyone else. However, I love the fact that I don’t have to pay for a Garmin, Tom Tom, or pay the $10 a month for VZ Navigator because Google does the work for you, though there are issues sometimes with the GPS getting lost. I also love that I can handle the mundane tasks of checking email, deleting junk, scheduling appts, and banking without having to be at a computer or even in my home. I can do it while standing in line at places, eating, or sitting in traffic (within reason).
Yet, about six months into my contract I had issues with the
phone overall. Because I am a bit of a
clutz with banana hands, I bought a $20 Body Glove rubber case for my phone
which fits a little. I say that because
sometimes the corners of the phone can hang out or it doesn’t sit well inside the
casing. But, what I began to notice was
that I would double tap on the phone to turn it on and that wouldn’t work. It never registered my touch. After a two minute ordeal, I decided to just
push the button on the back. The phone
would light up and immediately shut off.
This would go on for an indefinite amount of time. I don’t know if it’s because of the case,
smudges on the screen, or defective equipment.
Three weeks ago, had tried to call my voice mail but couldn’t
put in my password because the screen was blank. Now, I like that the screen goes dark when
you have the phone up to your ear so that your face doesn’t press any buttons,
but when you return the phone to a horizontal position, the screen should
detect it not being near your face and light up. Well, along with the intermittent on/off
issue, this was now a standard problem. I pulled the phone out of the case, because it
sometimes helped to take any pressure off the phone. I noticed that I could see illumination
along the edge of the screen which made me feel as if the screen was beginning
to peel or detach from the phone. I put
the phone back into the case and pushed the corner in, settling the phone into
the casing. That’s when I heard it. CRACK!!!
The glass spider webbed and cracks ran down from the top corner through
to the bottom. WTF?!?!?
My first mistake was not immediately disabling the
password. The phone was somewhat still
usable at that point though the keys were glitch. My second mistake was letting the phone go
dark. Because now I could not shut the
phone down or do anything else because the crack ran through the top of my
dialpad rendering the 1, 2, and 3 buttons useless. Most of my password used those keys. Texts and messages came through with no way
for me to respond. I even informed my
closest friends and my family of the issue and yet they continued to send me
more messages even though I said, “I CANNOT RESPOND” before the screen went
dark from being idle.
I took the phone to the Verizon store and they were less
than helpful. “You didn’t take the
insurance, so you can’t get it fixed.
Even though you had this issue we don’t know if the phone was doing it
before the screen cracked. Warranty
doesn’t cover this.” Basically, I had a
piece of crap on my hands. And they peddled my ass to third party vendors
to repair the screen… which was pointless because the one they suggested didn’t
handle LG phones.
- My options were, shit can the phone and spring for a new one at $500.
- Get a used replacement phone for around $200 which would not have any of my stuff on it save the back up of files, videos, pictures, and contacts.
- Buy the replacement parts and do the work myself for around $90 plus time and effort.
- Find a place that does the work, which I finally did for $200.
- Go without.
Since I needed my phone for work, I couldn’t go
without. I remembered a time about 10
years ago when I resisted getting a cell phone.
“Why do I need one? I have a home
phone. If someone needs to get a hold of
me, they can call me at home and I can call them back when I am available.” Of course, being able to find out what brand
of whatever I am buying from the store, because I forgot in the time it took to
drive there, is nice. Being able to
announce that I will be later, early, or nope is nice. Still, I think we’ve become too reliant on
this technology. I know I have, because I
spent the next two weeks without a cell phone.
Could you do it? Could
you put your cell phone down for two weeks and not use it. I don’t mean your work phone. I mean your personal phone. The
one you use to text friends and family.
The one you use to play games and check out Facebook and troll through
Tinder and Match.com. The one you might
be using to send inappropriate messages, or *gasp* pictures to that girl
or guy you’ve been trying to date.
Whatever you use a phone for these days, could you do without it for two
weeks.
I called a place named ubreakifix, which was appropriately named. They could get the parts and do the work for $199. It comes with a 90 day warranty against
repairs. I had to wait a week for the
parts to come in but they could do the work in about an hour and were open
until 7pm which was convenient. Yes, I
could have bought the parts myself for around $90, and even though the videos I
watched were around 20 minutes long, the amount of crap socked into a phone
that is a half inch thick that needs to be unscrewed, unhooked, and unsnapped
made me cringe. I have all the dexterity
of an oven mitt, so there is a lot that could go wrong that would be worth an
extra $100 to keep me from doing it twice.
After the parts came in, I ventured over to Bloomfield, EVENTUALLY
finding a place to park which was a little lot with those newfangled parking
meters. Actually, at $0.25 an hour, it
was worth it. I walked in and less than
an hour later, walked out with my screen fixed. Worth it.
Of course, the phone still has the issue it had before which means I am going
back to Verizon to give them hell.
But, through all this I learned to deal with not having a
phone 24/7. Yes, it sucked when I
picked up my car from being fixed and found out it was still screwed up and I
could not call to bitch or complain, let alone call for help if it broke
down. I also learned to just listen and
not multitask in a conversation while clicking away. There are times when the cell phone is useful,
but we rely on it for everything.
We have replaced the idea of wonder and discovery with
instantaneous information and gratification.
With a smart phone you won’t get lost, or you won’t plot out a course,
at least. Having my phone back and
plugging in a destination was nice, but when I got out into the middle of nowhere,
beyond the route I knew, the GPS decided to say, “Well, I’m done. You’re on your own.” So, I had to rely on my sense of direction
and visual abilities to find my way around.
But even still, with GPS support
fully enabled and unwavering, you miss out on what’s around you. You don’t discover new ways and take time to
look around.
We have this problem with living life as it is. We manipulate the odds and outcomes. We fill the gaps in our quiet with noise from
technology. We are in constant fear of boredom. We need instant gratification and constant
contact. We are trying to cram so much
into the empty spaces of our lives that we aren’t living it, we’re scanning it,
skimming it, noting it, and moving on to the next thing. How long do you stare at your phone after
sending a message, expecting a quick response?
How many times do you look at your phone, wondering if you missed
it? How many conversations have you had
going at one time? How focused are you on
any given one? How well do you manage
your time with others when you have the outlet for multiple interactions at
once? It’s all maddening.
So, if you can, and I suggest you try, detach. Put the phone down for two weeks. I don’t mean detach from technology altogether. But there is a time and place that can be
allocated for it, in a location conducive to it. But while you are out, rely on what is
around you to navigate your way. Make
decisions based on experience and given circumstances, not reports and
statistics and search results at your fingertips. Live life in real time, out in the open, and not
in the palm of your hand.
In the last week that I’ve had my phone back, I have found
that I am not as attached to it. I walk
away from it sometimes. I forget to
bring it with me from one room to the next or *shudder* almost walk off
without it. I keep the mobile data setting
off for most of the time. I don’t feel the need to constantly have it in
my hand and on while I am sitting somewhere, like traffic. I mean, I still find times to use it, but I
am learning when those times are, now.
Can you?
Can you do
it voluntarily?
Maybe we need to start
shifting back into a world that doesn’t need to be connected all the time.
2 comments:
A couple Christmases ago, my phone fell out of my purse and into a toilet, and attempts to resurrect it with rice failed. I had to replace it, so I was without a phone for a week or so.
The only thing I truly missed was the GPS since I'm not the best navigator, and my mom and boyfriend didn't like the fact that I was out and about without an immediate connection in case of emergencies. But that made me feel strangely liberated, and I really liked it.
A couple Christmases ago, my phone fell out of my purse and into a toilet, and attempts to resurrect it with rice failed. I had to replace it, so I was without a phone for a week or so.
The only thing I truly missed was the GPS since I'm not the best navigator, and my mom and boyfriend didn't like the fact that I was out and about without an immediate connection in case of emergencies. But that made me feel strangely liberated, and I really liked it.
Post a Comment