Got Mongo? Feed On This!"
Become a fan of the STORE on Facebook. Click here.
Become a fan of the BLOG on Facebook. Click Here
Showing posts with label buying. Show all posts
Showing posts with label buying. Show all posts

Wednesday, December 16, 2009

Merry Christmas To Me?

My issues with cars, good and bad, has nearly reached legendary status here on the blog. I’ve told you how I can pack nearly anything into a car, how much I loathe snow tires, how goofy electrical issues keep me up at night and how bad I have it with brakes, wheels and transmissions. I’ve also told you how Christmas can be very expensive to a car owner and that beings us up to date. Although, I expect each and every one of you to go back and read all those posts as a homework assignment. I’m kidding. You have far better things to read about, I’m sure. *sniff*

So, to summarily bring you up to speed, I used to drive a 97’ Chevy Cavalier, which I loved and then the head gasket blew in 2005. As my wife and I searched for a new car, I zeroed in on a 2005 Malibu Maxx. I drove it for two years until our daughter was born. I then handed over the keys [read: pried out of my hands] to her to have it as the Mom Mobile and began driving her 99’ Pontiac Sunfire. I drove that for two years in which time the transmission, gas gauge, air conditioning, brakes, rotors, exhaust and little volume knob on the radio broke or needed replaced. Each year instead of a car payment I put almost $500 into keeping it road worthy. Knowing full well that this car would not pass inspection at the end of the year I made the decision to start looking for a replacement.

Both my wife and I tend to differ on what is acceptable in price and features on most things including cars, vacation rentals and other things. Still, we work together well when it comes down to the important things like picking a color. I say that, lovingly, as my wife will be the enforcer and I can rely on her to help beat the sales person into submission, but she sometimes reveals too much when she walks in off the street. She’d make a great poker player, if the object was to show everyone your cards as soon as you get them. However, we did agree on one thing in our list of features we wanted in a new car, four cylinders.

That seems rather trivial but we have a V6 on the Maxx and it does eat a lot of gas, at least when she drives it. I can stretch a tank of gas on that thing to 300 miles and still have a quarter of a tank. She’s refilling at 220. But transmission speed aside, she kept telling me, “This is your car. You have to make the payment. It’s your decision.” Yet, every decision I made was met with criticism.

Let’s break down what I wanted on the new car.

Four Doors:
It’s nice to be able to get into the back seat of your own car without having to contort yourself into some weird position. There’s been a few times where I’ve had to grab the car seat from another car and put it into the back of the Pontiac and that is a pain in the ass. I’ve gone to pick my daughter up from being babysat with the Pontiac and she does most of the work getting into and out of the car seat because of how far it sits back from the door.

Four Cylinders:
I do a lot of back road driving on hills to get to work. A V6 is nice to have on those hills, but I only need 4 cylinders everywhere else. That being said, I shunned a lot of cheaper cars because of the size of the engine. 2.0 or better was what I wanted. This pissed me wife off as much as my insistence on 1080p vs. 720p when we shopped for an LCD HDTV. She doesn’t understand those things, she looks at the price.

Hatchback:
I love having the Maxx because it’s a wagon/hatchback. Even though, I’ve managed to fit a 32” television set into the back seat of the a coupe, it’s nice to have that hatch and fold down seats. When we were shopping for the Maxx, I looked at Cobalts and besides being over priced I did not like that the back seat did not fold down flat. I was able to fit a 7’ Christmas tree, still in the box, into the trunk and back seat of my Cavalier. The opening between the trunk and back seat and the angle of which the back seat pitched up when laid down would make it impossible. Now, my wife says this is unnecessary since we have the hatch on the Maxx. I told her, “No, you have the Maxx. I may need it when you are out.”

When we began looking for the car, the auto industry was floundering. I figured it was a good time to buy. I knew I had a good six months to really make a final decision but getting the sales team to sweat it out with me and bring down the bottom line was intriguing. Unfortunately, I just couldn’t pull the trigger on buying a new car. My wife wanted me to get used but at the time, I told her that used car prices were bloated because of the profit margins on them. The brand new vehicles eat into the overhead the longer they sit on the lot. I’d be willing to get a previous year model, brand new, over used vehicle because of the inflated prices. They only way I’d consider a pre-owned vehicle is if it had less than 15,000 miles per year since its production and was less than $15,000. My wife went with $10,000 but I told her that was too much to hope for.

With all those variables in mind I narrowed my choice down to a Top Four List of cars.

I started with the Kia Soul. Regardless of what others thought, I believed it to be a good car.
It had exactly what I wanted in features and I was really ready to loosen my grip on owning a GM vehicle. The Maxx and Sunfire has been hard on brakes, rotors, and other maintenance items that I never had to worry about before on the Cavalier. Being a new model for 2010, there was no way I was going to be able to negotiate pricing.

I then checked out the Scion XD. Scion seemed like a reliable manufacture because of them being part of Toyota. The pure pricing thing irks me because there is no haggle room. I’m sorry, but when they promote that as being beneficial to the customer, it’s really not. They say that because they can’t budge on pricing, you don’t have to worry about the dealer raking you over the coals on pricing and you can go to any dealer and get the same price. I say that it’s crap because then you get screwed on all the additional charges that dealers pad the bottom line with not to mention, I don’t believe that pure pricing addresses the true cost of the vehicle. The bar was set too high from the beginning. Even the used models are maybe a hundred dollars cheaper. Sorry, but where’s that standard 20% depreciation on a car after being driven off the lot? The XD get left for the XB once I sat in one. I nearly clunked my head on the XD but the price on the XB made it impossible to consider.

Chevy HHR was my silver bullet to all this. It had all the features and it was still a GM car which meant I could haggle over brand loyalty, use my GM card rewards, and take advantage of the GM financial issues to bring a new car down into my price range. I could never find one at a dealer. They are either that popular or nobody wants one on their lot. I did find a few used ones that I would have considered but never made it out to a dealer to talk before it was already bought.

Toyota Matrix was a pie in the sky dream that I could never have afforded, even used as most were only in my price range if they had close to 100,000 miles on them. People told me, “Well if you like the Matrix, buy a Pontiac Vibe. No chance. I don’t care how much crap you sling about the Vibe being built on a Matrix chassis. It’s still got Pontiac wiring and that transmission is suspect. In any case, the Vibe was way out of my price range as well. It was a fall back if all else failed.

I thought I’d never get a car at this rate and soon I began noticing that the Sunfire was leaking something. At first I thought the gas line had a hole in it because it always smelled like gas. Then, I noticed black puddles on the ground. I checked the oil and it was full. Someone suggested transmission fluid. Nope. Another suggested something from the head was leaking. The problems were mounting. Now, I couldn’t even start the car unless I turned the key, then stopped, pumped the gas pedal a couple of times and then tried the key again. And on top of all that, the muffler rusted out and the thing sounded awful.

My in-laws had just purchased a PT Cruiser and loved it. They got it used and relatively cheap with low mileage. I had not read anything good on the PT and it was just a little small in the front for my taste. That was another red x on the XD and Soul, the front ends were short and living in deer central, I didn’t want one to come through the dashboard by way of the grille. With only two weeks before the inspection was to run out I made a last ditch effort on searching for cars. It appeared as if the auto industry crisis was over since all the prices on cars were back up again and I missed out on the cash for clunkers deal because the Sunfire wasn’t eligible due to gas mileage. If I had tried to push back a decision and get the Pontiac inspected I would have ended up sinking a good $500 or more into it before the sticker could even go on the plate.

There was a used PT Cruiser at the same dealership my in-laws bought theirs. 2006 touring model with 37,000 miles on it for less than $11,000. I looked up the blue book value and it came back at $9700. I was ready to settle. I walked into the lot and started to make the deal. As we were walking back to the office my wife and I noticed a sharp white vehicle staring at us.


Buy Me

Now, I have no experience with brands outside of GM so I don’t know what is good and what is bad, but I’ve always thought that Mazda had a good reputation. Sitting here was a 2006, Mazda 5 Sport with 37,000 miles on it for a couple thousand more. We wanted to talk numbers before driving it. I managed to work the dealer down $1800 dollars with a trade on the Pontiac. Go figure. Who would have thought I could have gotten anything for that POS? Granted, I know I really got zero for the Pontiac and the dealer was being resistant about bringing down the price since my wife was willing to take the PT Cruiser one way or the other. Also, we came in looking for a small car and ended up being interested in a minivan. Actually, it made a lot of sense. With the Maxx only being a five door sedan we are limited in expanding the family anytime soon. Also, whenever we go anywhere with her parents, we have to take two vehicles to fit everyone. A minivan would solve the problem for awhile and then we could eventually replace the Malibu with a sedan.

After all was said and done we worked out the particulars and took the Mazda for a test drive. I liked it. It had plenty of room, being a six passenger vehicle. It was a four cylinder, hatch back, and both rear doors were sliding. The visibility in front was great. I didn’t like how low to ground it was as going over speed bumps was tense and I didn’t like how there was more wheel than tire on it. Still, it was acceptable and it only took my wife driving it to want it, too. We walked back in and made the deal. I was psyched. The weight of this decision had been bearing down on me for months. Having to drive that leaky, noisy, death trap around was almost unbearable. Finally, I was going to be able to tool around in a car less than ten years old that has a hatch back and four doors. Finally, my wife was on board with a car purchase and we agreed on everything. Finally, I was getting to drive what I want.

I am now the proud driver of a Malibu Maxx...again.

Yeah, I got played. Merry Christmas, honey. Enjoy it.


Thursday, April 23, 2009

Good Cop / Worse Cop

When cops interrogate a suspect they use a tactic where one cop pretends to be a hard ass, sweating the perp out. He threatens a long jail sentence in a cell next to Bubba and generally tries to break the suspect. Meanwhile, the good cop brings in some water, consoles the suspect, and tries to make it seem like they are on their side. Everybody knows this method and most see through it and lawyer up pretty quick.

What most people may not know is that this method of attack works for nearly anything. In fact, I use it on a regular basis which kind of makes me a pathological liar. However, the benefits have been tremendous. Haggling over price or services can be a slippery slope. One wrong move and you may find yourself like a contestant on Deal or No Deal who just opened up the million dollar briefcase. The banker calls and the bottom falls out on the deal.

In 2000 I rented my first apartment. I had just graduated from college in 1998, I spent a year living with a friend in a house we rented from someone on a handshake lease. Unfortunately, my roommate pretty much owned everything in the house outside of my bedroom. So, when I signed my name on my first lease for a one bedroom apartment, the only thing I had was an entertainment center, a bed frame, mattress, box spring, and some sheets. The rest of the place was as bare as Mother Hubbard’s cupboard.

I went to one of the local furniture dealers and negotiated my way into a living room suit which included a couch, a love seat, a coffee table, two end tables, and matching lamps. All to be delivered to my bachelor pad for $100. What I didn’t know was that the lamps weren’t part of the delivery. I guess there was a problem with these lamps being from Italy or something because the contract listed the reason being Fra-gee- lay. I would have to pick them up separately which blew my mind. Delivery is delivery. Why should I pay $100 for partial delivery. So, I cancelled the delivery and went to the store to pick up the furniture. I managed to secure my Father’s truck for the early part of the afternoon and my future Father-in-law’s truck for the whole day.

We went to the store and they gave me some song and dance about the furniture not being there but downtown in the warehouse. So, I asked if I could just go pick them up there. Once we got to the warehouse I told my girlfriend to give me a couple of minutes and then honk the horn. I went into the office and said I was there to pick up my order. The girl said she had no idea about any of this and that anything I was going to pick up would take two hours to get ready. Knowing that I needed to have the truck back ASAP led to my instructing my girlfriend to honk the horn. Not knowing that this has been a communication issue between the store and the warehouse gave me room to improvise. The girl in the office immediately got infuriated because she assumed that the store told me to just go to the warehouse and the order would be ready. With that information and the honking truck out in the parking lot, I explained that my girlfriend was already pissed because she had to take the day off and borrow her Dad’s truck which was an issue. Now, we were going to be late and all because the “store” screwed up. Good customer service and my ability to lie on my feet had my furniture, lamps and all, ready in less than an hour.

Here’s another example. In 2005, my wife and I decided to take a vacation in the Outer Banks. This was highly unusual given our previous trip to the region, but we wanted to rent a house with some friends. Unfortunately, we started looking for a September rental in early August. I began scouring the rental websites and compared houses based on price, location, and amenities. I highly suggest that anyone who goes on vacation does a lot of research into what each line item on a rental property is. There’s loads of haggle room if you know where to look. With the minimal window until our vacation I knew that there wouldn’t be a lot of options but that some properties outside our budget may still be open and willing to deal. I called and spoke to a few rental agencies and acted like I was all in love with their property but my wife and the rest of my party wasn’t happy with the price. I chose some arbitrary amenity that made me like the house and went on about it while my wife maintained it was too much and that she found a similar house for less money at a competing company without that one amenity.

Soon, fees started dropping like prom dresses at 11pm. Here’s a tip. That rental insurance….waive that and take the upfront $50 charge to cover any damages. Yeah, you get the $300 back but if something does go wrong, you lose it. That $50 covers you for a lot more. And the insurance against bad weather is about as smart as getting the insurance in black jack. Chances are that if you have inclement weather and are forced to vacate an area, you aren’t going to be back for the remainder of your stay which could end up being one day. In all, I was able to knock off over $500 from a rental property because my wife played the Bad Cop.

Here’s the best example. In 2005, we bought a new car. This was during the whole “employee pricing” bonanza which made buying a new car more appealing than a used car. I went on and on about how much I liked the Malibu Maxx while my wife maintained that we should get a Cobalt. I even had the dealer trying to work my wife over in my defense. Her and I both knew we would buy this car. Unfortunately, the only ones on the lot were models with more features which meant a higher price tag. My wife went to work on the guy and had him nearly in tears. We managed to get the monthly payment down to $213 just based on down payment and good credit. We still wanted to have a payment less than $200, so my wife stood up and proceeded to leave. It was the end of the month and this salesman was one car away from making his bonus quota. He said to my wife, “Come on, you mean to tell me you are going to walk away over $10 a month?” She firmly said, “Yes, I am.” The best part about it was the guy KNEW I needed to get a new car because the head gasket was blown. That was a mistake on my part. He was willing to deal even though he knew I had to buy. The worst part was that I was actually beginning to believe my wife. She wasn’t pretending anymore.

The salesman went into that back room they all go into when the pretend to work the manager over in your favor and came back out with a final offer, $203. We said fine, although my wife maintained her dismay over $3. We went back into the finance office and I gave the girl my GM credit card and I got an additional $750 off in earnings which brought my payment down to $193 a month. That was an added bonus that even I wasn’t aware of when I opened the card. There was some offer from GM to give additional earnings over certain new car purchases.

Now, I am in the process of replacing our second car and there seems to be a lot of deals going around on new cars but I’m having trouble working out strategy with car dealers. Somehow, I think the sales people caught onto our scheme and bought off my wife. She actually turned on me this weekend at a KIA dealership when the salesman offered an 09’ Spectra Sedan for $12,000. Immediately, my wife said, “That’s the car.” While I maintained that I wanted a 4 door hatchback or a wagon and wasn’t real impressed with the Spectra’s power on a hill with the A/C running, she kept saying that we should buy this car. I felt like I should lawyer up before doing anything else. Perhaps she was drunk on power or just wanted to hear me stop bitching about cars but she went from Bad Cop to Worse Cop in a heartbeat.

Shredded Tweets