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Showing posts with label phone. Show all posts
Showing posts with label phone. Show all posts

Monday, December 30, 2013

2013 D-Bag Awards Round Two: The Fellowship of the D-Bags



  • Mother Nature
  • Humanity
  • Congress
  • Hollywood
  • The Brothers Tsarnaev
  • George Zimmerman
  • Aaron Hernandez
  • Black Friday
  • Phone Companies

There are your nominees for the biggest douche bag in 2013.   Look at them.  Each one deserving of the title, but only one will walk away with the right to be called as such. 

It’s been a long year for us.  We’ve survived natural disasters and possibly being shot by George Zimmerman or Aaron Hernandez.  The Boston Marathon bombing taught us not only that we are strong as a society but severely flawed in our hatred and stupidity towards those people and things we think are different.   We elevate stupidity to lofty heights and reward companies for being douches by raking honest working people for a buck.  We’d call our congressman and tell them what’s up, but they already know what we’re talking about anyway and they’re probably on recess anyway and not going to listen.  I guess you could say it sounds just like a really bad movie involving sharks and tornadoes, but that would never get made, RIGHT?

So, looking at that list of nine entries, it’s hard to narrow down one particular contestant and say that THEY are the biggest douche bag.

Then again, maybe it isn’t that hard.  Maybe the answer is pretty easy.  Look at that list.  Everything boils down into two columns; Nature and People.  Mother Nature tore Death a new one in the last round, but it’s still nothing compared to the sheer force of hate and stupidity that is humanity.  This year, with all of the issues: same sex marriage, racism, bullying, rewarding stupid famous people, and sharing it all on the Internet, we have sunk to new lows.   We hate with more vitriol than I think we have ever done so, before.  We have gone to greater lengths to screw one another over, keep each other down, and simply just hate.   And it’s not that there isn’t a bright and shining center in all of this, but it’s so clouded over with the general blech of people being spiteful and entitled and bratty.   The entire human race needs a good spanking and for that the 2013 D-Bag Of the Year Award goes to us.

We deserve it.   Next year, let’s try harder to not be such assholes.

Wednesday, December 11, 2013

2013 D-Bag Awards Round One: Phone vs. Cable



Welcome to the 2013 D-Bag Awards where I personally make it my mission to ignore most of the facts and share personal opinion based on what I could find on the Internet in a race to make it to post.   There's my disclaimer.  Here's Round One.

Phone Company Giants vs. Cable Company Giants


On one hand we have companies like Xfinity and TWC.  Xfinity keeps raising their prices but not their services.  They bungled, yet again, a customer service issue I had at the beginning of the year and now, they plan on adding an additional $1.50 “Rebroadcast Fee” to my bill.   TWC decided to black out CBS because of a contract dispute over carriage fees for programming.   So…  one company charges you for content that you don’t get to see, the other decides to just pass the costs onto the customer without a trade off for services.   On the other hand, phone companies have decided to be douches by tacking on the “upgrade” fee when you switch to any phone.  Cyber Monday saw people looking to save money on a brand new, free, LG G2 phone with a waived upgrade or activation fee but only on a new lines of service.  If you were simply upgrading you existing phone, you got the phone for free, but you still had to pay $30 to be a loyal customer.   And when asked about the reasoning for it, I got two responses: 

Rep -“It’s because it’s a smart phone.” 
Me –“So, then I’ll take a regular phone.”
Rep – “That’ll be $30.”
Me – “But it’s not a smart phone.”

AND

Me – “A couple years ago, they didn’t charge this fee.”
Rep – “Yeah, well the economy isn’t as good as it was 2 years ago.”
Me – “Really?  That’s why Verizon’s profits were up in the billions over the last three years.  Damn economy.”

Not to mention,  there’s that whole “we gave your info to the government.”

Winner – Phone Companies
Yeah, I made it truly personal on this one, but then again, so did they when they decided to violate personal privacy and be douche bags about their practices.  I get it, I paid nothing for a phone, but the upgrade fee is a gimmick to make money, plain and simple.

Wednesday, August 22, 2012

The Techno Clutz

So, I’ve gotten into texting… little bit. I resisted as long as I could. My wife does a lot of texting with her piano students; rearranging schedules and what not. Me? Not a lot going on there. I text my sister and my best friend. I even text my wife… lol.

I don’t have a data plan or even a smart phone. I’m clutching my LG Cosmo for as long as I can. I’ve resisted because I don’t want to pay for a phone… Remember, cheap bastard here. I didn’t want a phone in the beginning, so why would I pay for one. That being said, whenever this one shits the bed, I’ll have to get a smart phone, which means data plan, which means rage quitting the mobile device world.

But back to texting. I don’t have the fingers or thumbs for texting. The banana hands or meat hooks I have make it hard to get the letters out. Thankfully, I have a QWERTY keypad, but I tend to stay away from T9word. I don’t want any autocowrecks. I usually take awhile to text back in most cases. I just don’t live on my phone like some people. Usually, by 9pm, my phone is on the counter or plugged in to be charged and I don’t pick it up again until 6am the next day.

I also don’t text while driving. The temptation has been there. I have an hour long ride to and from work, but it’s just not worth it. Case in point. Yesterday, I was walking through the office, texting my sister back about something and I managed to run into two cube walls and walked down the wrong aisle.

Needless to say, I do not need to be texting while driving. I could end up lost in Mount Oliver… again. Stay tuned for that.



Thursday, September 15, 2011

Speed Updating

I have no time. No time I tells ya! Things must be automated so I can get back to staring at the wall of my cube/living room/bathroom stall.

First there was speed dial. We had the ability to skip dialing all ten numbers on our home phones and instead dial one number that was assigned to someone we commonly called.

Hell, do you remember when you could dial just seven numbers and need to put in the area code? I do. That was back when a mobile phone meant your parents had a 50 foot spiraled phone cord attached the wall phone in the kitchen and you could talk to people from the bathroom. Of course, after a while, the cord became all twisted and knotted up and you could barely get away from the fridge before you yanked the phone off the wall and it made that “ding” sound when it hit the floor. Yeah, this was back when phones actually had real ringers, with bells inside of them.

But after speed dialing, there was voice dialing. You didn’t have to even get your fingers dirty dialing your house on the cell phone while your blazing a trail up the highway at 90mph. You just say, “Call Home” and it called the house. Of course, this never worked for my mother-in-law. I’d heard complaints that every time she said “Call Home” it tried to call her mother’s nursing home. Then she’d say, “No! CALL HOME!” By the time she’d have it all straightened out she could have, not only dialed all ten numbers of her home phone but, been standing in her living room to do it.

Texting slowed things down a bit because you had to hunt and peck your way around the phone pad and even worse, auto correct lead to some interesting combinations of phrases that could get you into serious trouble if you didn’t pay attention.

So, I’m proposing a new speed update method whereas I simply type in a two digit number and all my friends on Facebook know exactly what I’m saying.

This is actually something some friends I concocted about 10 years ago, before Facebook was even a thought in the back of Zuckerman’s mind... or the Winklevi, depending on who you believe.

We were all sitting around a sports bar and thought, “You know what? Instead of actually telling a joke or retelling a funny story, whenever it comes up as an applicable moment, just yell out a number.” We had a system down where various punch lines became numbers and all we’d do is yell out, “4” and that meant some joke about a guy who needs surgery to reattach his arm and he can’t afford the reputable doctor’s prices. So, he goes to a cheaper, less educated doctor who reattaches it and while talking with the original doctor he chides him over the original price, complete with giving the expensive doctor the old forearm jerk. At that point, the arm he slaps with his other hand goes flying off.

To that end, I want to simply say a number and have it correspond to a particular statement.  Here's 50 I've come up with, so far.

1. I love my wife.
2. My wife puts up with my stupid bullshit.
3. I put up with something my wife does but it’s not the end of the world because I love my wife and she’s on Facebook.
4. I just pooped.
5. Traffic was a bitch getting into work.
6. Traffic was a bitch getting home from work.
7. I just had a tasty breakfast.
8. I just had a tasty lunch.
9. I just had a tasty dinner.
10. My bowels have decided to reject tasty breakfast/lunch/dinner.
11. My kid did something funny.
12. My kid did something scary.
13. My kid is off doing something leaving me to update my status.
14. My cat did something funny.
15. My cat did something scary.
16. My cat is off doing something leaving me to update my status.
17. Obscure 70s movie quote that only three friends will get and ‘Like’ no matter what.
18. Obscure 80s movie quote that only three friends will get and ‘Like’ no matter what.
19. Obscure 90s movie quote that only three friends will get and ‘Like’ no matter what.
20. Obscure 00s movie quote that only three friends will get and ‘Like’ no matter what.
21. Facebook is doing something buggy, again.
22. Steelers/Penguins did something great.
23. Steelers/Penguins did something awful.
24. Refs screwed over the Steelers/Penguins.
25. Team playing the Steelers/Penguins are evil.
26. Buffy Quote.
27. Firefly Quote.
28. LOST Quote.
29. Song Lyrics about Love.
30. Song Lyrics about Hate.
31. Song Lyrics about Sadness.
32. Never Forget.
33. Patriotic American Update.
34. Election Candidate I hate statement that starts flame war.
35. Election Candidate I love statement that starts flame war.
36. Statement about War on Terror.
37. Clarification about stupid statement about War on Terror.
38. Apology about misunderstanding due to stupid statement about War on Terror.
39. Something, something, people, something, something disease, something, repost.
40. Going to bed.
41. Not wanting to be up.
42. I love my car.
43. I hate my car.
44. I love my phone.
45. I hate my phone.
46. I love my job.
47. I hate my job.
48. Weekend!
49. Monday, uggh!
50. Thank you for the birthday wishes.










Thursday, January 20, 2011

Gameboy By LG Thanks To Verizon Wireless

I never wanted a cell phone. Hell, I never wanted a credit card, either. Unfortunately, I had to have both.

The credit card came first so that I could eventually buy my house. No, I didn’t put my mortgage on the card, silly. I had to build up a credit existence, from what I was told, so that the state could put me under a microscope for a home loan.

The cell phone came a year later. My wife was worried that I’d end up in a ditch somewhere and need help. In my mind, if I had ended up in a ditch somewhere, having a phone wouldn’t help, unless that phone could call someone while I’m lying there, unconscious.

But, I caved and got a phone. It was a simple LG flip model that basically called people and had a camera. I spent more time taking photos than actually calling someone. That seems to be the case nowadays. Everyone buys a phone, not for the actual phone part, but for everything else. There’s texting and video and apps and music and games. I found it funny when Apple would release the new iPhones that could do all these whiz bang things, except actually make a call.

I admit I am a bit of a gadget geek and love tech stuff but sometimes making a product into something else actually negates the intended purpose. I’ve shied away from getting the latest iGear or whatever else is out there in favor of actually functional pieces of technology. I buy a camera or I buy a phone to do what the device is intended for, not because of all the extras. Besides, that costs more money and I am a self proclaimed cheap ass.

Still, when I got my last phone, an LG ENV2, I drank the Kool Aid a bit and took on a trial of VZ Navigator, which was nice. That was the one thing that was worth having on a phone. Having to buy pay hundreds of dollars for a GPS device was silly when you could pay $10 a month for the ability to do the same thing on your phone. I mean, you were going to have your phone in the car anyways, in case of a ditch scenario, right? So, I exhausted the trial month and said, “Eff, it! Ten bucks a month is too much for me to know where the hell I am going at all times. Let’s put St. Christopher in the driver’s seat.

The other indulgence I gave into was downloading games. Now, I was under the impression that my month long trial of VZ Navigator and web browsing included downloads. I didn’t realize I was purchasing a game that would be downloaded to my phone. In that month I downloaded Tetris and Monopoly. For the two years I owned that phone I played Tetris every day. When I’d sit in appointments I’d play. When I was stuck at the airport, waiting to board, I’d play. Loved that game. It was an addiction, back in college, when we had it for the NES. In fact, if I would have had Tecmo Super Bowl on my phone, I’d never get any work done.

But phones, like other technology, become obsolete and degrade over time. New plans, new two year contracts, and the chance to get a new phone, for free mind you, become options laid out before you.
Now, I was never a huge fan of the ENV2. The case became worn and the rubber case that I put on it made it difficult to type in the numbers because the edges of buttons were no longer raised. For someone, like me, with flippers and banana hands, I’d constantly miss dial a number or a password to my voicemail. Also, I would constantly butt dial people. There was a way to lock it but you had to go three screens deep into the phone menu to do it. Having the buttons on the inside was a plus, in my book. My pocket would constantly vibrate from me leaning on buttons, making noise. From then on, I kept my phone on vibrate and developed a case of vibration nervosa. That’s where you constantly check your phone because you think you felt it ring.

So, when it came time to change phones I chose the Cosmos. Why? It was free. Yeah, it had buttons on the outside and even though it had a complicated lock system, did I mention it was free?

Here’s the sucktitude that is my phone plan. I attempted to move everything from one phone to the other. Contacts, check. Messages, check. Pictures, check. Games….ch…um, nope! Turns out I would have to repurchase and download those games again. Granted, $10 is nothing huge in the scheme of things, but it’s the principle. Every two years or so, I would have to spend $20 to play games on my phone. I contacted Verizon Wireless customer service and they said, “Sorry, thems the brakes.” So, I say, The ENV2, yesterday’s phone, today’s Game Boy. I guess if I know ahead of time I’m going to be sitting around waiting for something like an oil change or a dentist appointment I’ll bring my ENV2 along to play games and use my Cosmos… to call people.


Wednesday, June 30, 2010

No Apple, You're Doing It Wrong

The latest in technological gadgetry came out to a resounding…. OOOh, Awww, Dooohh! The iPhone 4 hit the shelves and even Jason Bateman had to have it so bad he was willing to endure the boo birds as he was given the opportunity to skip to the front of the long ass line. But as people flock and grab and go giddy over this new toy a problem has arisen. The signal may drop from holding the phone.

That’s right. You’re new iPhone may just end up being a smaller iPad. Why? From all the jargon and technical speak I’ve read it seems as though the constraints of building bigger and better devices in smaller spaces has caught up with smart phone makers. Requirements laid out by FCC and other bodies will only allow so much radiation and over scary words to penetrate the body so smart phones have had to move the antenna placement into the bottom of the phones. The iPhone 4 went rogue and put the antenna on the sides along the metal band that wraps around the casing. One side for Bluetooth and Wi-Fi, the other for cellular reception.

Pretty heady concept, but realistically, I guess it has to make sense since I don’t remember the last time I used a mobile device that had an antenna sticking out of it. Great, now I’ve got nothing to chew on. The problem with the iPhone is that there is a small gap that can be bridged by your hand that may [read: most likely] cause you to drop a call.

Apple owned up to the issue [read: feature] after people complained. For once, AT&T wasn’t to blame but I’m sure people were quick to grab some pitchforks and torches. Nope, Jobs pretty much said that it’s most likely user error. In other words, “We screwed up trying this new idea and we pretty much think you’ll still buy the damn thing because you guys are addicted to crack and Steve Jobs is the biggest dealer around.” And sales haven’t slumped by the looks of it, so people are willing to put up with the possibility that the iPhone may not actually work as a phone.

Now, that’s not to say that Steve Jobs didn’t address the problem and offer a solution. The man who can do no wrong, and I give the guy somewhat of a pass for taking on cancer, has a fix for the masses of angry consumers. “You’re holding it wrong.” Steve, I’m sorry, I must have bad reception, did you say what I think you said? Oh, right, it’s our fault. That makes sense. I mean from every commercial we’ve seen we learned how to hold the phone so I guess we can say, “I learned it by watching you!” The other more MacGyver-y fix is to put a piece of scotch tape over the hole, bridging the gap and keeping your mouth breathing, sweaty palm, window licking self from causing the problem. Or, you could put more money into the pocket of someone by getting a rubber case.

My solution? Buy something else. Vote with your wallet. At least never buy the first version of anything new that comes down the pike. The 2.0 version of the IFailed 4 will probably fix the issue and all those early birds will have to buy a new one. It’s called genius marketing. Put out a device that just makes it worth buying and then bring out another version that addresses all the public’s concerns and at least half of those people will buy the newer device as well. It’s like the home movie industry rereleasing new DVDs of the same old movies, now with more bonus features. How many versions of the same movie do you need to own before the Ultimate-Directors Cut-Unrated-Double Wide version finally gives you what you want from a movie that you will probably watch once and then never again?

So, frankly, my comment to Apple is “You’re Doing It Wrong” yet we still buy the crack because we are all Tyrone Biggums and Apple is throwing a Free Crack Party. I just wish they’d release a phone that actually functioned as a phone. I mean isn’t that why they call it a Phone in the name of the device? Can you hear me now, Steve? Am I holding this thing right?

Probably not.






Friday, May 14, 2010

In Defense Of Low Tech

The life of a digital gypsy. Sounds kind of fun, huh? Technically speaking, you could spend your whole life working, communicating, and wasting time without being plugged in somewhere. I mean eventually you would need to recharge the batteries on all your devices but think of it, using a cell phone to conduct business over the phone and a laptop to work on with a Wi-Fi signal at say, Panera. You could remotely work from home or at your favorite coffee bar.

Hell, if you were savvy enough you could make a good living without ever stepping foot inside an office or perhaps even own a residence. Companies would pay you to work for them, traveling the world, squatting in an empty cubicle in their office and housing you at a hotel or some sort of alternate housing. You could be a Wi-Fi nomad. But what happens when the signal stops?

NPR recently ran a story about a digital gypsy who does everything without being connected by wires. If you can get past the interfaces of working on a smart phone or laptop then maybe that’s the life for you. Personally, I want a hardwired connection somewhere in my life. I have digital voice for phone and while it may be nice to have something shiny and high tech I recently wanted to go back to the old rotary phones of the 70s and early 80s. Why? We had a little thing lovingly called Snowmageddon this past Winter. We suffered through severe snowfall that darkened the homes of numerous customers up and down the Mid Atlantic. I was without power for two days.

Ok, that doesn’t sound that awful. Sounds like camp. Well, it’s not. I’m not saying that I was close to jumping the cliff because I didn’t have cable or couldn’t harvest my crops or play Bejeweled Blitz. But three things took place that forced me to vacate my home until the power came back on there.

  1. First and foremost, the heat. We had no heat in the house and the temperatures dropped into the 40s by the end of the first day.
  2. No power means no good sleep. I am a CPAP user and without power, sleeping is rough for someone who quits breathing while they are asleep.
  3. No power means no phone. Again, I have digital voice that runs through a modem fed by my cable company. I can’t just pick up a corded phone and call someone. Granted we have cell phones, but see how low tech would have triumphed here?
  4. No power means no Internet. Oh the horror. Since I run an online business as a side gig, I could not update this blog, my websites, or my websites’ blog. This is, of course, the least problematic thing I experienced.
Now, I know there were people in more dire situations than mine. A man died waiting for paramedics to get to his house through poorly plowed streets. But think of how many people rely on power and wireless signal to do anything.

I may be Chicken Little but haven’t we seen, firsthand, how putting all our eggs in one basket is a bad thing. We let the banks run amok and we ended up in serious trouble. The automotive industry collapsed and people lost their jobs. People lost their homes. America lost its financial footing and we are still coming back from the brink. Take that lesson and apply it to the Internet and wireless technology. What if we find ourselves without a signal?

IT experts will tell you the Internet’s infrastructure is built for redundancy, that it withstands numerous attacks from hackers, viruses, or anything as simple as a undersea cable being severed. But how long can we continue to rely on something so vastly complex and touchy. How long before we have some sort of EMP disaster that slows us down to a 14.4k speed. Remember Wargames? Same idea. Somewhere in all of this wireless world we need to have a cord plugged in somewhere. In our financial industry, our defense and security infrastructure, and our basic city infrastructure.

Here’s another example. NYT is removing a number of routes from its service to save money wherein they will have to spend an ungodly amount to redo all the signage for subways, bus lines, and maps and ticketing. While it might be less expensive to maintain digital signage and the use of apps for smart phones to be able to freely change information on the fly and reduce the need for costly revisions, what happens if we have a power outage like we did in 2006. Granted the transportation system might be affected but taxis and busses can still run. What if that outage extends into weeks? People, unfamiliar with the layout of Manhattan will not have any way to navigate around. Eventually, old printed signage will have to be brought out costing more money to install and maintain until Con Edison comes back up and running.

Everyone talks about business continuance and disaster recovery of online systems but are we truly prepared to address a situation that involves no t having any systems? How many times have you walked into a room and tried the light switch when you know the power is off? It’s habit. It’s not that you are checking for power. You are assuming it’s there. Can we afford to assume that the power will always be there? And it’s not like I’m spelling Die Hard 4 type of cynicism about our country's ability to handle a crisis. I’m talking in terms of the everyday digital gypsy. If we have a collapse of our networking infrastructure, how does someone who relies on it to do business expect to stay connected? Instead of the factory worker who gets laid off you have the white collar consultant. That person that squatted in a cubicle and lived at the Hyatt using his laptop and crackberry to make sure he could afford that latte habit would be isolated. There are more out there than you think and they are probably responsible for a lot of commerce that helps keep the economy chugging. They may be the second line of impact after the bigger systems like banking, agriculture, and automotive, but those industries might rely on the digital gypsy to keep them working.

For me, I want to stay plugged in somewhere. I want to know that when one thing fails, I have a backup plan. It may not be perfect, but it’s a start.







Tuesday, August 19, 2008

Jack In The Box

On Sunday, I took my family to the local pool and we had an awesome time. My daughter loves the water and could stay there all day if given the chance. When we got home, my wife tried to call her Mother to tell her all about the fun the baby had. What she got was no dial tone. We tried every phone in the house and none of them worked. Now, I've been in this situation before. A few weeks ago, my alternator went out in my car and I had to call home for a ride. My Father-in-law was watching the little one while my wife was working and he answered the phone. After a few minutes of talking the line went dead and we couldn't a dial tone. Turns out that the battery had died in the cordless phone that he was using and it would not disconnect. I figured the same thing had happened here. It's happened before. The battery goes dead in a phone or the answering machine and the phone gets stuck in some sort of loop that you can't break.

I went to work that evening disconnecting every phone from the phone line and the electrical outlet. Next, I tried each phone individually to see if I could figure out which one was faulty. After an hour of retracing my steps I was no closer to a solution. My Mother-in-law worked for the phone company at one time so she has some trouble shooting skills at her disposal. She told me that I needed to take a phone and plug it into the line outside of the house at the box to figure out if the issue was in the house or the line. If it is in the line, it's the provider's issue. If it is in the house, it is mine. I told her that in the four years I've lived in that house I have never seen a box with a phone jack on the side of the house.

When we got home that night, it was too dark to try and search around the outside of the house for some mysterious and elusive box. We both had cell phones so we had some contact with the outside world. The next day I stewed and stewed about what could be wrong with the phones. I did a quick Google search and found that out that my provider had service issues on the day in question. Apparently, a malfunctioning router was able to cripple the phone service for about 14,000 customers. Eureka! It was their fault. All right, I'm not crazy, I'll just call the provider and.....wait a minute. I kept reading. Crews responded quickly and had service back up by 7:45 p.m. Well, what about me? How come I don't have service. What could possibly be the issue that singles me out in the crowd of 14,000? I began to sense that my entire evening would be plagued by this Indiana Jones like search for this phone jack outside my house. I would get home and relieve my babysitter so that I could strap the little one into her stroller and take her on a some snipe hunt looking for this outside jack. My Father-in-law is a technician and quite handy around the house. We both wandered around the outside of the house with baby in tow. The side of the house where the lines are coming in from the street is overgrown with vines, hastas, and peony plants. We traced the lines to the side of the house and only found one box, my electrical one. The phone line came down the side of the house and went right into a hole in the brick. "Well, that's great." I thought. Not only was there no jack, there was no box. The wire went straight into the house and it was obvious that it was above the ceiling from its placement above a glass block window. The last thing I want to do is go tearing up the ceiling trying to trace a phone line.

We went back inside and looked at the exposed rafters in my laundry room where all sorts of cabling runs along the ceiling. We found what appears to be the main phone wire running to a junction box on a stud wall at the other end of the laundry room. My Father-in-law said, "Well, there you go. See that opening on the bottom? That's your jack. Plug a phone in there and see if it works. I looked at the box and said, "There's no jack here." He then informed me that I would have to remove the cover and figure out if there are any frayed or broken wires. Now, instead of ripping up the ceiling, I was going to be dissecting a junction box and troubleshooting a bunch of wires. I don't have these types of skills. I've worked with plumbing and electrical wiring, but never have I looked at phone wires. I wouldn't know how to see if they were properly connected. Now, granted the provider experienced an outage roughly the same time I did. It seemed highly suspicious that they aren't connected. I think it was time I called the professionals.

I called the provider and waited on hold for about five minutes. After getting someone on the line, I explained what was happening. He tried calling my number and agreed that all he could get was continuous ringing. That indicated that I had service inside the house. He said I should try hooking a phone directly up to my modem in the telephone jack slot and see if I get a dial tone. If I don't then call for service. Now, here is where it gets really complicated. At that moment I realized I have cable phone service. My internet, cable, and phone service all come into the house on a standard cable line. That cable hooks into a modem that sits right on the desk next to my computer. From there it feeds directly into my cable line that supplies the house with television cable. It also feeds into a phone jack on the wall and supplies the rest of the house with my service.

Now I had a plan. I would take every phone from inside the house down to the modem and try each and every one in that modem jack. If one didn't work, then I could be certain it was a phone issue and could just remove that one from service allowing the connection to be broken from it. If all the phones worked, then I knew that it was a line issue and that would require a technician. I hated this idea just below ripping up the ceiling and above tearing a junction cover box off to investigate wiring. Still, at least I could tell what was not the cause and that's like Michelangelo carving David from a block of marble. Take away everything that isn't the statue. I prepared to get to work gathering all the phones up and taking down to the modem. I would have to string an extension cord to the desk to plug in the cordless models as I didn't have an open outlet handy within a few feet. At that moment, I had a thought. I better make sure the cord that runs from the modem to the wall jack was working. You see, since the modem handles the service into the house, one of the phone jacks has to serve as an input line and that feeds the rest of the wires in the house. That wall jack is right next to the computer and that wire runs right into that junction box I spoke of earlier. I decided to test the wire between the modem and the wall jack to make sure it was operational first. I took the phone that sits about five feet from the computer desk. My wife had tried it earlier from the modem and it worked. At least I had a working phone if I needed it. I was going to unravel the phone cord and use it to run between the modem and the wall jack. I reached down to disconnect the end of the cord that was in the wall jack when I nudged it. It sucked into the wall and I heard a distinctive "CLICK!"

It was at that point that I experienced both the thrill of victory and the feeling that I had completely wasted an afternoon on one of the first rules of technical support. That "CLICK" sound was the end of the phone jack snapping into place. Somehow, the phone cord became dislodged from the wall jack severing the connection from the rest of the house. I had this stupid look on my face as I ceased my experiment and took the phone back to other wall jack that served as an output. My wife looked at me and said, "What!?!" I reattached the phone to its original position and handed the phone to my wife. "Here, call somebody to take me away." She grabbed the phone and heard what I already knew was going to be there, a dial tone.

I felt like such a tool. I work on computers all day long. I have over 26 years of experience with computers and can pretty much figure out most gadgets and technology in just under five minutes. I am so smart that I am the biggest idiot on the planet. The first rule in technical support is to....and you can all say it with me....."MAKE SURE IT IS PLUGGED IN." I spent two days turning a crank in my head trying to figure out this problem only to have my head pop open and a big old clown come flying out of the top. And yet I am somehow relieved that I didn't go to step four of my ingenious plan. After trying the phones, checking the wires at the junction, and ripping up the ceiling, I was about to do the most drastic part. I was going to rip up all the greenery on the side of the house looking for a jack in the box.

Tuesday, April 15, 2008

Do Not Call...Waiting Into That Good Night

Do Not Call Waiting into that good night,

Telemarketers should burn on weekend days,

Rage, rage against the phone's blinking light.



Though wise men turn off their ringer and know that it is right,

Because their peace is valuable and want no interruptions they

Do Not Call Waiting into that good night.



Working men, the last hours by, crying "Enough, All Right!"

The answering machine keeps the evil at bay,

Rage, rage against the phone's blinking light.



Tired men who get caught by a survey about their next flight,

And learn, too late, Caller ID would show the way,

Do Not Call Waiting into that good night.



Desperate men, with sleeping babies, who tip toe around at night.

Red eyes blaze at the sight of "Out of Area" on their phone display,

Rage, rage against the phone's blinking light.



You, my phone company, there on lofty height,

Curse you, Private Callers still come through. Bless me, I pray.

Do Not Call Waiting into that good night,

Rage, rage against the phone's blinking light.



Ok, so I just murdered Dylan Thomas' most accessible work. Seriously, though, with the onslaught of political phone calls I've been getting, someone needs to die. I'm not going to go into my own personal views on politics. Save that for the blogs who cater to that kind of thing. This is about the phones and how they ring incessantly when I have just put my daughter down for a nap.


Growing up we didn't have all the luxuries that we have not. I'm not talking about having to walk to school, uphill, both ways, through three feet of snow. I'm talking about call waiting, call forwarding, and additional phone lines in the house. In fact, my parents still do not have call waiting at their house. Until a couple of years ago, they still had the same phone in their kitchen. It was a rotary phone with a 500 ft cord that was only usable short of two feet. It was coiled and knotted up into something that resembled a dreadlock. Let me give you an example of how bad this was. The phone rings and you go to answer it. You go to take a couple of steps from the phone trying to utilize that football field long cord, only to have it bunch up. As you reach for a pen and paper, the phone pulls off the wall and onto the floor. You could spend days trying to untangle that cord. To put it bluntly, Stevie Wonder would have better luck at solving a Rubik's cube.


When we moved into our new house circa 1985, my parents installed an additional phone line for my older brother and sister, who were in late teens. It was a phone line that existed in all the bedrooms but my parents'. That way, they could talk to whomever they wanted and not tie up the regular phone. Being that my father is an insurance agent, he tends to get calls from his clients in the evenings, especially if they've had a car accident or otherwise. Still, they had one phone, another rotary model, and they had to share it. So, it sat outside one of their bedrooms on the floor near the stairway so you could hear it. Then, if you went to bed early, you ended up killing yourself after tripping on the phone cord and falling down the stairs. Still, I told all my friends and a few that weren't that they could call me on my private line. Just as long as it wasn't during dinner and after I was done with my homework. Oh, and not on Monday's at eight, either. I'll be watching MacGyver. I felt so empowered that at the age of 11, I had my own phone line. Although, my name wasn't listed alongside my siblings in the phone book and, if they were home, I couldn't even look at the phone, let alone use it.


The next issue we had was that our phone number, which has been my parents’ phone number for more than 33 years, was so similar to a lot of other phone numbers. We had calls from people looking for AT&T. They had the same prefix and last four digits as us but had the 1-800 in front of their number. We also had people looking for the driver of a local senator. For years, I asked my parents why they never changed their number if it was such a pain in the ass to get a lot of calls from people with the wrong number. Their response was, "Let AT&T change their number. We had ours first." Of course, to this day, you always hear how AT&T continually gets calls looking for my father. "I'm sorry sir. I feel bad that someone hit your car, but we are the phone company."


We also didn't have an answering machine. Let me rephrase that. We didn't have an answering machine that worked properly. The outgoing message sounded like it was recorded with the same equipment that was used during Watergate and the incoming messages were better interpreted by someone at NASA than in my house. When I began my five year mission to graduate from college I got my first taste of voice mail. I spent hours coming up with the perfect messages that would be funny yet entice people to leave me praise in lieu of an actual message. "Hello, we called to let you know you are in delinquent on your student loan. But, you know what? That was such a fantastic greeting that we are going to just rip up your records. Have a nice day." I ended up spending more time recording the messages than I ever did on the phone.


When it came time for me to finally have a phone of my own I was in my mid twenties. My carefree nature began to dwindle and this once social moth soon became a hermit. Don't call me. I don't want to talk to anyone. I just want to sit alone in the dark and get old. Why is it that we go from an age of wanting to have access to a private phone line and the recognition of our name in the phone book that would make Navin Johnson say, "Simmer down," to an age where we want our number unlisted and Caller ID and answering machine have replaced the normality of picking up the phone and saying, "Hello" to someone? Is it us or is it THEM. You know who I mean. Those bastards that want to sell you something. Those freaks that want to discuss your long distance or credit card habits. I'm not talking about bill collectors. I mean Telemarketers. While I feel bad for the poor bastard on the other end of the phone line when I go off on them, I am reminded that they chose to work in that field and they chose to call me. Gloves off, game on, it's go time, mofo. "My prediction? Pain."


I love how telemarketers have gone to great lengths to get around Do Not Call regulations. You think if they put that much time and energy into contacting me about my long distance carrier, think about what they could accomplish for worthwhile causes. They could be calling foundations and other trusts getting grants and donations for medical research. When will they learn that no one is going to embrace a telemarketer? If they do, it's probably someone who is lonely and hasn't had a phone call in years. I remember a particular incident where I was trying to call a bowling alley to get information for a group of friends. I misdialed the number and ended up talking to this sweet old lady in a nursing home. It was right around Christmas and I felt sorry for her. She was alone and her family hadn't even come to see her for the holidays. I put aside my hurried nature and spent five minutes letting her talk. She understood that I called the wrong number but was overjoyed that she got to speak to someone after such a long time. At the end of the call, I wished her Happy Holidays and went on my way. I'm sure she's no longer around but for one brief moment, I felt as if the phone was finally used in the manner to which is was meant. Instead of using it to sell something or ask someone if their refrigerator is running, I used it to communicate. I reached out and touched someone and they didn't have to pay $5.95 a minute for it.


It used to be that people looked at phones as an instrument of evil. These electronic gadgets will cause the death of human interaction. Then as we moved into the end of the 20th century, people looked at email as the death of human interaction. Now, instead of speaking to someone, you can send them an instant letter. Cell phones in all their razr sidekick chocolatey goodness has replaced both instruments by allowing us to talk to someone or text them. I mostly use my cell phone for taking pictures. I bet there are people out there that have replaced their talking minutes with text and data minutes. If we continue this trend, in 1000 years or so, we may have lost the ability to speak, altogether. Some scientists theorize that we may evolve into eight toed mammals just like our appendix has become a vestigial structure, not really having a purpose other than to be removed when it gets infected. Since we are so bent on using technology to communicate with each other, the art of writing as well as proper grammar will disappear as we tend to type most communications, disregarding writing standards, to which I am a repeat offender I'm afraid. Who knows? Perhaps aliens will travel to our planet and find fossilized human remains consisting of eight toes, no vocal cords, and enlarged thumb bones. They will ponder why our culture needed big thumbs. They may postulate that maybe it were a civilization of hitchhikers or maybe because of the deep space transmission of television waves we were a cult that worshipped Arthur Fonzerelli, yet lacked the ability to say "Ayyyy!" They won't understand that we lost the need to speak due to our enlarged thumbs perfect for texting. They will find drawings on ruins and strange lettering. They will try to piece together our language from the phrases, "OMG" and "ROTFLMAO."


Of course, this is all speculation and I'm sure nowhere did Nostradamus write, "IMHO teh world will be FUBAR from to BFF n00bs who got pwned in WOW and decided to say WTF, let's flame this POS world." At least he could get through one of his writings without a phone call from someone claiming that he was signed up for their service and they wanted to do a courtesy call to check on them while his nine month old daughter is trying to nap. They didn't disturb his five minutes of peace from chasing her around the living room after the cats' tail and trying to put a piece of lint in her mouth. No. No. He didn't have to collect all the phones and turn down the ringers in hopes that she got a full two hour nap and didn't wake up cranky. I'm just saying. By the way, anybody else getting hang up calls from (484)-548-6400 or (610) 571-2709. These bastards keep calling and there is no one there. They always call during the baby's nap and I want to rage, rage against the phone's blinking light!


Ok, so I just murdered Dylan Thomas' most accessible work. Seriously, though, with the onslaught of political phone calls I've been getting, someone needs to die. I'm not going to go into my own personal views on politics. Save that for the blogs who cater to that kind of thing. This is about the phones and how they ring incessantly when I have just put my daughter down for a nap.


Growing up we didn't have all the luxuries that we have not. I'm not talking about having to walk to school, uphill, both ways, through three feet of snow. I'm talking about call waiting, call forwarding, and additional phone lines in the house. In fact, my parents still do not have call waiting at their house. Until a couple of years ago, they still had the same phone in their kitchen. It was a rotary phone with a 500 ft cord that was only usable short of two feet. It was coiled and knotted up into something that resembled a dreadlock. Let me give you an example of how bad this was. The phone rings and you go to answer it. You go to take a couple of steps from the phone trying to utilize that football field long cord, only to have it bunch up. As you reach for a pen and paper, the phone pulls off the wall and onto the floor. You could spend days trying to untangle that cord. To put it bluntly, Stevie Wonder would have better luck at solving a Rubik's cube.


When we moved into our new house circa 1985, my parents installed an additional phone line for my older brother and sister, who were in late teens. It was a phone line that existed in all the bedrooms but my parents'. That way, they could talk to whomever they wanted and not tie up the regular phone. Being that my father is an insurance agent, he tends to get calls from his clients in the evenings, especially if they've had a car accident or otherwise. Still, they had one phone, another rotary model, and they had to share it. So, it sat outside one of their bedrooms on the floor near the stairway so you could hear it. Then, if you went to bed early, you ended up killing yourself after tripping on the phone cord and falling down the stairs. Still, I told all my friends and a few that weren't that they could call me on my private line. Just as long as it wasn't during dinner and after I was done with my homework. Oh, and not on Monday's at eight, either. I'll be watching MacGyver. I felt so empowered that at the age of 11, I had my own phone line. Although, my name wasn't listed alongside my siblings in the phone book and, if they were home, I couldn't even look at the phone, let alone use it.


The next issue we had was that our phone number, which has been my parents’ phone number for more than 33 years, was so similar to a lot of other phone numbers. We had calls from people looking for AT&T. They had the same prefix and last four digits as us but had the 1-800 in front of their number. We also had people looking for the driver of a local senator. For years, I asked my parents why they never changed their number if it was such a pain in the ass to get a lot of calls from people with the wrong number. Their response was, "Let AT&T change their number. We had ours first." Of course, to this day, you always hear how AT&T continually gets calls looking for my father. "I'm sorry sir. I feel bad that someone hit your car, but we are the phone company."


We also didn't have an answering machine. Let me rephrase that. We didn't have an answering machine that worked properly. The outgoing message sounded like it was recorded with the same equipment that was used during Watergate and the incoming messages were better interpreted by someone at NASA than in my house. When I began my five year mission to graduate from college I got my first taste of voice mail. I spent hours coming up with the perfect messages that would be funny yet entice people to leave me praise in lieu of an actual message. "Hello, we called to let you know you are in delinquent on your student loan. But, you know what? That was such a fantastic greeting that we are going to just rip up your records. Have a nice day." I ended up spending more time recording the messages than I ever did on the phone.


When it came time for me to finally have a phone of my own I was in my mid twenties. My carefree nature began to dwindle and this once social moth soon became a hermit. Don't call me. I don't want to talk to anyone. I just want to sit alone in the dark and get old. Why is it that we go from an age of wanting to have access to a private phone line and the recognition of our name in the phone book that would make Navin Johnson say, "Simmer down," to an age where we want our number unlisted and Caller ID and answering machine have replaced the normality of picking up the phone and saying, "Hello" to someone? Is it us or is it THEM. You know who I mean. Those bastards that want to sell you something. Those freaks that want to discuss your long distance or credit card habits. I'm not talking about bill collectors. I mean Telemarketers. While I feel bad for the poor bastard on the other end of the phone line when I go off on them, I am reminded that they chose to work in that field and they chose to call me. Gloves off, game on, it's go time, mofo. "My prediction? Pain."


I love how telemarketers have gone to great lengths to get around Do Not Call regulations. You think if they put that much time and energy into contacting me about my long distance carrier, think about what they could accomplish for worthwhile causes. They could be calling foundations and other trusts getting grants and donations for medical research. When will they learn that no one is going to embrace a telemarketer? If they do, it's probably someone who is lonely and hasn't had a phone call in years. I remember a particular incident where I was trying to call a bowling alley to get information for a group of friends. I misdialed the number and ended up talking to this sweet old lady in a nursing home. It was right around Christmas and I felt sorry for her. She was alone and her family hadn't even come to see her for the holidays. I put aside my hurried nature and spent five minutes letting her talk. She understood that I called the wrong number but was overjoyed that she got to speak to someone after such a long time. At the end of the call, I wished her Happy Holidays and went on my way. I'm sure she's no longer around but for one brief moment, I felt as if the phone was finally used in the manner to which is was meant. Instead of using it to sell something or ask someone if their refrigerator is running, I used it to communicate. I reached out and touched someone and they didn't have to pay $5.95 a minute for it.


It used to be that people looked at phones as an instrument of evil. These electronic gadgets will cause the death of human interaction. Then as we moved into the end of the 20th century, people looked at email as the death of human interaction. Now, instead of speaking to someone, you can send them an instant letter. Cell phones in all their razr sidekick chocolatey goodness has replaced both instruments by allowing us to talk to someone or text them. I mostly use my cell phone for taking pictures. I bet there are people out there that have replaced their talking minutes with text and data minutes. If we continue this trend, in 1000 years or so, we may have lost the ability to speak, altogether. Some scientists theorize that we may evolve into eight toed mammals just like our appendix has become a vestigial structure, not really having a purpose other than to be removed when it gets infected. Since we are so bent on using technology to communicate with each other, the art of writing as well as proper grammar will disappear as we tend to type most communications, disregarding writing standards, to which I am a repeat offender I'm afraid. Who knows? Perhaps aliens will travel to our planet and find fossilized human remains consisting of eight toes, no vocal cords, and enlarged thumb bones. They will ponder why our culture needed big thumbs. They may postulate that maybe it were a civilization of hitchhikers or maybe because of the deep space transmission of television waves we were a cult that worshipped Arthur Fonzerelli, yet lacked the ability to say "Ayyyy!" They won't understand that we lost the need to speak due to our enlarged thumbs perfect for texting. They will find drawings on ruins and strange lettering. They will try to piece together our language from the phrases, "OMG" and "ROTFLMAO."


Of course, this is all speculation and I'm sure nowhere did Nostradamus write, "IMHO teh world will be FUBAR from to BFF n00bs who got pwned in WOW and decided to say WTF, let's flame this POS world." At least he could get through one of his writings without a phone call from someone claiming that he was signed up for their service and they wanted to do a courtesy call to check on them while his nine month old daughter is trying to nap. They didn't disturb his five minutes of peace from chasing her around the living room after the cats' tail and trying to put a piece of lint in her mouth. No. No. He didn't have to collect all the phones and turn down the ringers in hopes that she got a full two hour nap and didn't wake up cranky. I'm just saying. By the way, anybody else getting hang up calls from (484)-548-6400 or (610) 571-2709. These bastards keep calling and there is no one there. They always call during the baby's nap and I want to rage, rage against the phone's blinking light!

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